Frequently Asked Questions
No. But we'd love to! Del Duero Wines sells exclusively online so we're everywhere! However, our delicious wines are stored and shipped from San Diego, California.
Feel free to send us an email at email@example.com or give us a call at (619)-720-5510
Our Wines can only be sold and delivered to persons of 21 years of age and above. You are confirming that you are over the age of 21 by continuing to navigate and ordering through www.delduerowines.com.
Shipments of wine will require an adult (Over the age of 21) to receive and sign the package.
We love our Spanish wines and always make sure they rest in optimal conditions. We understand that, from time to time, a bad bottle can show up in the long journey from Spain. And that's fine! You're not going to pay for that.
We will take bottles up to 60 days after your order, please make sure you let us know at firstname.lastname@example.org about the issue and we will work directly with you.
We're sorry! Reach out to us at email@example.com and we'll get things straightened for you.
Currently, we ship to all continental US EXCEPT the following states: ND, NH, UT, MS, AL, VT, KY, SD, HI
We do not offer shipping to any dry areas.
BUT!! We're doing FREE Shipping on orders over $200!
For orders under $200, Shipping rates will vary by weight.
We ship orders within 1-2 business day through UPS ground, which arrives in 1 to 3 days from shipment date (We're unable to guarantee transit times through our carrier).
It's very important for us that you get your wines on time. Please contact us at firstname.lastname@example.org if you need expedited shipping and we'll make it happen.
We recommend shipping to a business address or home address as long as an adult will be there to receive it. By law, an adult signature is required to receive wines and we're unable to refund you if a package get sent back to us for this reason.
We don't offer pick-ups.
We ship through UPS Ground and all our packaging complies beyond UPS' policies for safe shipping. In warmer weather, we use foam for heat protection and wine quality preservation.